Support
Questions, feedback, or something not working right? Here’s how to reach us, and answers to what people ask most.
Contact us
Get in touch
For bugs, feature requests, data requests, or anything else about SpotMax — email us directly and we’ll get back to you.
snassabi7@yahoo.comFAQ
Frequently asked questions
Do I need to create an account?+
No. SpotMax works with no sign-up. Your workouts, routines, programs, and history are stored locally on your iPhone.
Does the app record or store my voice?+
No. Wake-word detection and speech recognition both run on your device, and raw audio is never sent to our servers or stored anywhere.
Will the coach interrupt my music?+
No. Your music keeps playing at full quality for the whole session — the coach's voice mixes in over it without pausing or downgrading playback.
What do I need to use it?+
An iPhone running iOS 17 or later. It works with AirPods, any headphones with a microphone, or the phone's own mic.
How do I turn off the AI voice coach?+
Open Settings in the app and disable the coach. Set logging keeps working on-device — nothing is sent to our servers while it's off.
How do I delete my data?+
Delete individual workouts, or all of them, from inside the app. Uninstalling removes everything stored locally. To have server-side coaching records deleted too, email us below.
Where can I read the Privacy Policy and Terms of Use?+
Both are linked in the footer of every page — see Privacy Policy and Terms of Use for the full details.
Don’t see your question? Contact us and we’ll help directly.